Choose a topic
Payment problemA milestone payment, charge or payout looks wrong
Project or contractor problemWork, schedule, contract or change order issues
Safety & fraudReport a pro, a suspicious message or a scam
AccountSign-in, profile, verification or deleting your account
BillingContractor Pro or GC Elite subscriptions and refunds
If someone is in immediate danger, call 911 first.
Frequently asked questions
How do I post a project?
In the Homieva app, create a free homeowner account, tap Post a project, describe the job and add photos and a budget range. Contractors bid without seeing your contact details.
Who can see my phone number and address?
No contractor sees them while bidding — only your first name and project area. When you accept a bid, that one contractor gets your contact details and the project address.
How do payments work?
Payments are milestone payments you approve. The contractor requests a milestone payment; you review and approve it before you're charged. Card and bank details are handled by Stripe and never stored by Homieva.
How do contractors get leads?
Contractors on Contractor Pro or GC Elite set their trades and service area, see matching posted projects and send structured bids homeowners can compare.
How does billing work?
Homeowner and Laborer accounts are free. Contractor Pro and GC Elite are billed through Stripe on the web or through Apple / Google in-app purchase on mobile. Web subscriptions have a 30-day money-back guarantee on the first purchase; App Store and Google Play refunds follow their rules. Refund terms.
How do I delete my account or data?
In the app, open Settings → Delete account. Or email support@digitalsummitlabs.com from your account email and we'll complete it within 30 days.
Legal: Privacy Policy · Terms of Service. Privacy requests go to support@digitalsummitlabs.com.